The text messages, which are in English, ask the recipient to confirm their mobile phone number by clicking on a link that takes them to a fake landing page designed to look like Landsbankinn online banking. Do not open this link.
We never send text messages or email asking recipients to log on to online banking under the pretext of updating information, for example. If you have already opened this link and logged on to the fake website, the criminals have gained access to your user name and password.
In this case, it is vital that you log in with conventional means, through the app or online banking via the Bank’s website, and change your password at once. Please also contact us, by calling +354 410 4000, emailing email@example.com or using the web chat function on www.landsbankinn.is.
On our website, we’ve posted an article about how to spot the difference between fake and real messages (in Icelandic).