Security in banking


Stay safe in cy­ber­space

We’ve com­piled ac­cess­ible in­form­a­tion on how to re­cog­nise cy­ber­fraud and private meas­ures we can all take to pro­tect against it.


Cybercriminal activity is on the rise. Here’s accessible information on how to recognise cyberfraud and private measures to protect against it.

Be careful and read messages thoroughly

Logging in

Don’t approve any log-in activity or confirm actions with electronic ID unless you are in fact using it yourself to sign in.

Card information

Never send your payment card information or a picture of your payment cards, even if you know (or think you know) the recipient.


Be very careful when you receive emails, text messages or chat messages on social media that contain links, especially when you aren’t expecting such messages.


Be wary of offers about “investment opportunities” that promise quick and easy money.

Remote access

Never allow strangers to assume control of your computer with apps like AnyDesk. That’s a known tactic of cybercriminals.

User information

Safeguard your username and password for online banking and the app and never share them with others. Never give anybody access to your online banking.

Read messages carefully

One of the best ways to guard against cybercrime is to read and examine text messages/emails thoroughly. Fraudulent messages are often made to look like they originate with banks, transport companies or streaming sites. Opening the link leads to a website that looks to be that of a legitimate company but is, in fact, fake.


Don’t fall for fake games on social media sites, such as Facebook. If you participate in a game like that, you can expect to receive a message (such as through Messenger) telling you that you’ve “won” and requesting your payment card information so that the “winnings” can be deposited to your card. The fraudsters can then use that information to make withdrawals from your card. Information about games like this may appear to come from someone you know but chances are that their account and profile are being controlled by the fraudsters.

Online payment - ecommerce

Read text messages asking you to confirm online payments very carefully. When you use your Visa card on online shopping platforms that carry the „Verified by Visa“ logo, you’ll receive a text message with a unique secure code. The message will also contain information about the amount of the payment, currency and the seller’s name. It’s crucial to really read such texts carefully, checking that all the information is correct, including the amount and currency.

Websites - URLs

Take a good hard look at the URL (the web address). If you’re logging in to online banking with us, check that the URL is and not, for example, Only ever log in to banking apps or online banking through the actual app or bank website, such as Never log in through other sites (e.g. or by opening links that are supposed to lead to login sites. This also applies to other companies. We recommend that you go directly to the website of the company or institution in question and log in through traditional channels rather than clicking the link or going through a search engine.

Common forms of cyberfraud

Security in online banking platforms

The security systems learns to recognise customers’ online behaviour and requests confirmation of identity when it detects discrepancies.


Personal security

We endeavour to ensure your security online. We want to encourage you to take steps to enhance security in your banking transactions even further.

Öryggi í netverslun
How to guard against cybercrime

Cybercriminal activity is on the rise. We’ve compiled accessible information on how to recognise cyberfraud and private measures we can take to protect against it.

Be careful of social media fraud

We want to warn our customers against cybercrime activity, especially attempts perpetrated through social media and messaging apps, which have been rampant of late.

Fingur, auga eða rödd í stað lykilorða
More articles on cybersecurity

In an effort to increase security in online transactions, Landsbankinn has published accessible information on cyber security and advice on how to detect fraud.


Contact us

If you believe you’ve been the victim of fraud, we encourage you to contact us and, as the case may be, to notify the police.

You can email our Customer Service Centre at or call us at +354 410 4000.

Nordic Financial CERT

Collaboration on cybersecurity

Landsbankinn is a member of Nordic Financial CERT, a collaborative platform by Nordic financial undertakings that aims to strengthen cyber security and combat cybercrime.

Join our group of satisfied customers

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