The fraudulent message (which is in English) asks the recipient to confirm information, such as a mobile phone number, payments or similar. The text contains a link to a fake website. Examples of such fake websites are landsbankin.com/?ssl=true and lands-bankin-online.com?ssl=true. If you enter a username and password on the fake page, the criminals can use the information to steal money.
Always open online banking and the app by conventional means
Landsbankinn never sends text messages or emails with links to the login pages of online banking/the app. To visit online banking or the app, go to the Bank’s website or open the app be conventional means and login there - never open a link in a message.
If you have opened a link from a text message and logged on to a fake website, it is imperative to act quickly.
- Log in with conventional means, through the app or online banking via the Bank’s website, and change your password at once.
- Please also contact us by calling +354 410 4000, emailing email@example.com or through the web chat on www.landsbankinn.is.
- If you receive a suspicious message that is designed to look like it comes from us or another company, please let us or the company in question know. Then action can be taken.
How do I recognise fake messages?
This type of fraud has increased a great deal in the other Nordic countries and can be expected to follow the same trend in Iceland. Cybercriminals constantly modify their approach, making it important to be on guard. We have published a lot of information on cybersecurity. In this case, we refer especially to an article about how to spot the difference between fake and real messages (in Icelandic).