Our service in December - we find solutions
Due to restrictions on gatherings, banking now primarily takes place over the phone, the Internet and appointments, as traditional service in branches is temporarily suspended. Landsbankinn gift cards can be ordered on landsbankinn.is and picked up at a branch.
16 December 2020
The Customer Service Centre assists with all main banking business over the phone, +354 410 4000, via email to landsbankinn@landsbankinn.is or web chat on landsbankinn.is.
- You can also request a consultation call through landsbankinn.is. We’ll call at a time of your choosing. If your business requires a visit to the Bank, we’ll make an appointment for you.
- The Customer Service Centre and Corporate Banking Service Centre are open on weekdays from 9:00-16:00 and web chat is open to 17:00.
- Landsbankinn gift cards can be ordered on landsbankinn.is. You can select the branch where you wish to pick the gift cards up. We’ll have them Christmas wrapped and ready.
- Over the holidays, the Bank will be closed on Christmas Eve Day and Boxing Day, open from 9:00-12:00 on 31 December and closed on New Year’s Day.
- Landsbankinn operates ATMs in various locations throughout Iceland and most of them are accessible around the clock. The location and distance to the closest ATM is available in Landsbankinn’s app and on landsbankinn.is. ATMs have both deposit and withdrawal functions and can be used to pay bills, amongst other things.
- We encourage customers to use Landsbankinn’s app, online banking and ATMs as much as possible. A great deal of banking business can be tended to through these channels, simply and quickly. For assistance using electronic solutions, please call the Customer Service Centre at +354 410 4000.
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22 Sept. 2023
Today is the last day the Landsbankinn branch in Austurstræti 11 is open and the doors close at 16:00. All activities move to the Bank’s new branch in Reykjastræti 6, which is already open.
21 Sept. 2023
Customers can buy Danish bank notes in Landsbankinn branches and ATMs throughout Iceland. We would like to advise customers that the Bank no longer accepts DKK 1,000 and 500 bills, nor any Faroe Islands króna bills. There are no changes to transactions in DKK 200, 100 and 50 bills. Cash transactions comply with the Act on Actions to Combat Money Laundering and Terrorist Financing. Tighter rules in Denmark limit the reception of bank notes by foreign banks and Landsbankinn is as a result no longer able to accept DKK 1,000 and 500 bills.
21 Sept. 2023
Amaroq Minerals, under the ticker AMRQ, has now been listed on the Main Market of Nasdaq Iceland. In addition to listing on the Nasdaq Iceland Main Market, Amaroq’s shares are listed on stock exchanges in Canada (TSX-V) and London (AIM). Alongside uplisting to the Main Market of Nasdaq Iceland, Amaroq has been delisted from First North Iceland. Amaroq Minerals is the first listed mining company in Iceland. The company holds a significant licence portfolio in Greenland and is engaged in the identification, acquisition, exploration and development of gold properties and other strategic mineral assets, pivotal to the energy transition. Landsbankinn Corporate Finance co-ordinated the listing process. We congratulate the staff and shareholders of Amaroq on the successful transfer of the company’s listing.
14 Sept. 2023
We’d like to call your attention to changes to the RSA SecurID app used for secure login and payments in corporate online banking.
13 Sept. 2023
The branch at our new headquarters in Reykjastræti 6 opens today. Cashier services are available from 10:00-16:00 and ATMs and other self-service equipment is accessible around the clock.
12 Sept. 2023
Sunna Ósk Friðbertsdóttir has taken up the position of Compliance Officer at Landsbankinn. Sunna completed a BA degree in law from Reykjavík University in 2008 and an ML degree from the same institution in 2010. She is a licensed securities broker and a recognised District Court Attorney. Sunna came to work for Landsbankinn as a lawyer in 2012 and has had various responsibilities, both in implementing legal requirements and related to daily operations. She has worked in Compliance since 2017 and been Deputy Compliance Officer since 2022. Compliance supervises and monitors Landsbankinn’s compliance with internal and external rules and advises and educates on legal and regulatory demands relevant to the Bank’s operation.
31 August 2023
In light of the recent interest rate decision of the Central Bank of Iceland, the following changes will be made to Landsbankinn’s interest rates. Interest rate changes also have regard for market rates and other funding terms of Landsbankinn.
31 August 2023
This is a warning concerning a fake website made to look like that of Auðkenni and which includes a fraudulent connection to Landsbankinn.
23 August 2023
On 13 September, the opening hours of seven branches will be shortened by three hours and will as a result be 12:00-15:00. While general opening hours will be shorter, customers can still make appointments to visit these branches between 10:00-16:00 and book remote meetings until 18:00, meaning that actual service hours remain unchanged. ATMs are accessible around the clock in all these locations.
18 August 2023
A new exhibition of art from Landsbankinn's collection will be opened in the event of Reykjavík Culture Night in the Bank’s branch at Austurstræti 11. The exhibition is titled Cyclical and is curated by Daría Sól Andrews.