Moving to Ice­land and need a bank account?

Creating a bank account is not complicated, even if you’re new to Iceland. To become a customer of an Icelandic bank, you first need an Icelandic identification number - kennitala. If you do not have an Id.No., your first step is to apply for one with Registers Iceland. The website of Registers Iceland, skra.is, has all information about how to apply.
Mosfellsbær
14 September 2020 - Landsbankinn

Once you’ve gotten your Id.No., there are two ways to open a bank account.

1. With electronic ID. If you have electronic ID, you can download Landsbankinn’s app and become a customer. When you become a customer, you can also open an account, apply for a debit card, and open a savings account or purchase securities.

In exceptional cases, electronic ID is not enough to open a bank account. If you are having trouble, please don’t hesitate to contact us, for example by email to landsbankinn@landsbankinn.is.

2. By making an appointment to visit us. If you do not have electronic ID, you can make an appointment to visit us at a branch of your choosing and we will help you to get electronic ID for your phone. Electronic ID simplifies access to various social services and we recommend that all customers get it. To get electronic ID, you need to have an Icelandic Id.No. and your phone’s SIM card needs to support electronic ID.

If you can't or do not want to use electronic ID, we would be happy to have you make an appointment at a nearby branch to become a customer.

All main bank services on your phone

The app and online banking, which you can set to either Icelandic, English and Polish, allows you to apply for credit cards, view your balance, freeze cards and retrieve card information.

We are always there for you

The Bank’s Customer Service Centre is open weekdays between 9:00 and 16:00. Our advisors in the Customer Service Centre can provide details about the Bank’s products and services. You can call us at +354 410 4000, email us at landsbankinn@landsbankinn.is or chat online on landsbankinn.is. You can tend to bank business in the app and online banking anytime, anywhere.

You are also welcome to make an appointment with us, either over the phone or at one of our branches. We are there to help when you need advice or assistance.

ATMs and branches throughout Iceland

Landsbankinn operates ATMs in over 60 locations throughout Iceland. The ATMs can be set to Icelandic, English or Polish. You can see the locations of ATMs on our website and in the app. The Bank also operates branches and outlets in 36 locations in Iceland. Feel free to email any queries or comments to our Customer Service Centre at landsbankinn@landsbankinn.is, by using the “Contact us” form or chat online.

Get a raise with private pension savings

If you are entering the Icelandic job market, we recommend that you sign a contract for private pension savings. If you pay 2-4% of wages toward a private pension, your employer contributes another 2% of wages - a de facto wage increase you wouldn’t get otherwise. Private pension savings can be utilised tax-free to save up to purchase housing or make down payment on a housing loan, provided certain conditions are met.

Contactless payments

Debit and credit cards can be linked to your phone and other smart devices and used to pay for products and services. It is easy to register a card to Apple Pay through either the Landsbankinn app or Apple Wallet. For Androids, download the card app Kort from Google Play Store and register your card. You can also use Garmin Pay or Fitbit Pay, as you like.

Loans and limits

Loans available to new customers are based, among other factors, on the customer’s business history. As a rule, customers are required to have a 2-year history with the Bank before being eligible for large loans. For more information, make an appointment to speak to an advisor.

Aukakrónur – effective benefit system

We recommend that you link your credit card to Aukakrónur. Whenever you use your credit card, you accrue Aukakrónur, between 0.2% to 0.5% on all domestic turnover, in addition to receiving discounts with our Aukakrónur partners.

Banking service for children and youths

We offer various banking services to children and young people and encourage you to take a look at our products. Sprotar is a service designed to appeal to children aged 0-8 years, Klassi is for youths aged 9-15 years, and Náman is for young people aged 16-24 years.

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