Cus­tom­er Ser­vice Centre open un­til 21:00

Due to reduced service during the weekend and on Monday the Customer Service Centre will be open from 9:00-21:00 on Tuesday 21 November.
20 November 2017

Due to reduced service during the weekend and today the Customer Service Centre will be open from 9:00-21:00 on Tuesday 21 November.

The Bank reduced service in both individual and corporate online banking and branches during the weekend of 18-19 November, as well as on Monday, 20 November during the the deployment of a new deposit and payment system of the Icelandic Banks' Data Centre (RB) and Landsbankinn.

Due to the deployment of the new system certain changes were made to corporate services and the interest period of current accounts will change.

Further details on changes to corporate services

For further information, please contact Landsbankinn's Customer Service Centre by calling +354 410 4000 or emailing info@landsbankinn.is.

Important renewal of old systems

Renewal of the deposit and payment systems of the Icelandic Banks' Data Centre (RB) and Landsbankinn is one of the most extensive software projects undertaken by RB and the Bank. The new system replaces many older systems, the oldest of which is 40 years old. Replacing these older systems will be a new software solution from Sopra Banking Software. The new system simplifies and updates the Bank's technological infrastructure. It is more economical and adaptable than older systems. The Sopra system opens the way to increased integration of software solutions in the financial system.

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