Electronic ID is now required in the confirmation process of payments made with payment cards on ecommerce platforms. Such payments were previously confirmed by entering a code texted to the customer’s phone.
These changes are intended to enhance security in ecommerce transactions. SCA is performed using electronic ID.
When you use a payment card to pay in an online transaction, the following image appears:
A verification request is then sent to your phone. It states the amount, currency and name of merchant with whom the transaction is undertaken. It is important to compare this information with the information shown on the online shopping forum. Once you have verified the details of the payment, you confirm it by entering the PIN for your electronic ID.
Note that you have to have the same phone number registered in online banking/the app as is linked to the electronic ID.
If you do not have electronic ID, please make an appointment to visit us in any local branch. We look forward to helping you.