News

Stay al­ert on­line - fraudsters abound

Netöryggi
15 December 2022 - Landsbankinn

We can’t overemphasise the importance of being careful when shopping and authorising payments online. It’s just as important to not react impulsively to messages received through various digital channels, such as by responding to information in text messages.

In the past few days and weeks, we’ve registered several instances of cyberfraud of various shapes and sizes. Fraud based on the shipment of goods and products to Iceland are common at this time of year and the would-be criminals try various tactics.

  • Our customer received a DM through Messenger from a Facebook friend, requesting his phone number. He then got another DM from the friend, an offer to participate in a Facebook game that required him to send a code texted to his phone. The “friend” was in fact a fraudster who had hacked into and taken over the real friend’s Messenger account. The code texted to his phone was a security code for logging in to online banking with electronic ID. Since the fraudster had gained access to both the customer’s phone number and the code for his electronic ID, he could access online banking.
  • Another customer responded to an ad for cryptocurrency on social media. She was then contacted by a fraudster through WhatsApp. The customer let the fraudster access her computer using Anydesk and the fraudster used the access to make an international transfer from the customer’s account to the cryptocurrency exchange platform Coinbase. Her credit card was also used to transfer funds to Coinbase.
  • One of our colleagues here at the Bank received an email from a customer with an order to execute a high cross-border transfer in euros. The employee followed the Bank’s procedures and contacted the customer. It transpired that the customer’s email account had been hacked and that this was an attempt to defraud the customer of funds.
  • There have been several cases of customers opening a link texted to their phones, purporting to contain payment information for a shipment received. The messages were designed to look like they came from shipping companies but were in fact fraud attempts. Customers were asked to enter their credit card information and to confirm payment by entering a security code.
  • We were able to intercept two international transfers from customer accounts to overseas cryptocurrency exchange platforms. Both were attempts at investor fraud.
  • Our customer received a call from an “international lawyer” who offered her assistance to invest in cryptocurrency. The customer allowed the fraudster to access his computer and she then transferred funds to a domestic cryptocurrency exchange platform. Our customer became suspicious a short while later and contacted us. Due to the customer’s quick response, and equally prompt action on our end and by the exchange platform, the funds were recovered.

It’s important to stay informed in order to know the pitfalls. Please spread the word to friends and family!

You may also be interested in
Höfuðstöðvar Alvotech
23 Jan. 2023

Landsbankinn Corporate Finance advisor to Alvotech in private placement

Earlier today, Alvotech announced the completion of a private placement in the equivalent amount of ISK 19.5 billion (USD 137 million). The shares were sold at a purchase price of ISK 1,650 per share (equivalent of USD 11,57 per share) to a group of domestic professional investors and eligible counterparties. The private placement was initiated on 19 January 2023 and completed on 22 January 2023. Closing and settlement is expected to take place on 10 February 2023. Alvotech intends to use the proceeds for general operations and other business purposes. Landsbankinn Corporate Finance and ACRO Securities acted as advisors to Alvotech in the private placement.
New temp image
18 Jan. 2023

Changes to fixed rates on new housing mortgages

Fixed rates on new non-indexed 36-month housing mortgages increase by 0.25 percentage points (pp) and fixed rates on new non-indexed 60-month housing mortgages by 0.10 pp. The changes enter into effect as at 19 January. These changes apply to new housing mortgages only and do not impact existing loans.
13 Jan. 2023

Key information about pension savings

In Iceland, all wage earners aged 16 to 70 are obligated to pay a percentage of their wages toward mandatory pension savings.
Netöryggi
13 Jan. 2023

Be careful of social media fraud - never forward codes received in text messages

We want to warn our customers against cybercrime activity, especially attempts perpetrated through social media and messaging apps, which have been rampant of late.
Íslenska ánægjuvogin
13 Jan. 2023

Landsbankinn tops the Performance Satisfaction Index the fourth year in a row

Landsbankinn was ranked highest by banking customers in the Icelandic Performance Satisfaction Index 2022. This is the fourth year in a row that the Bank receives this recognition.
Landsbankinn
12 Jan. 2023

Long-term loan from NIB in connection with Landsbankinn’s new headquarters

Landsbankinn has signed an agreement with the Nordic Investment Bank (NIB) providing for a 15-year USD 40 million (ISK 5.8 billion) loan in connection with the Bank’s new headquarters at Austurbakki, Reykjavík. The building is expected to achieve BREEAM Excellent certification and the loan is eligible for funding from NIB’s environmental bond proceeds.
Þorbjörg Kristjánsdóttir og Einar Pétursson
11 Jan. 2023

Einar and Thorbjörg to Landsbankinn Corporate Finance

Einar Pétursson and Thorbjörg Kristjánsdóttir have joined Landsbankinn Corporate Finance.
Jólamynd
22 Dec. 2022

Holiday opening hours

Our branches will be closed on the second day of christmas, Monday 26 December. Otherwise we will be open as usual. Of course, the app and online banking are accessible anytime and anywhere.
Partnership for Biodiversity Accounting Financials
19 Dec. 2022

Landsbankinn member of PBAF

Landsbankinn has become a member of the Partnership for Biodiversity Accounting Financials (PBAF), an association working to enable financial institutions to assess and disclose impact and dependencies on biodiversity of loans and investments. In total 47 financial institutions around the world have joined PBAF, with Landsbankinn as the first Icelandic actor to join. PBAF is an affiliate of Partnership for Carbon Accounting Financials (PCAF) which created a methodology that enables financial institutions to measure and analyse emissions from their credit and asset portfolios.
16 Dec. 2022

Strong customer authentication required to verify transfers in online banking

The verification process for domestic transfers from bank accounts in personal online banking now requires strong customer authentication (SCA). Previously, a security number sufficed.
Cookies

By clicking "Allow All", you agree to the use of cookies to enhance website functionality, analyse website usage and assist with marketing.

More on cookies