We continued to improve digital services for companies and individuals in 2020, responded to challenges with agility and took important steps toward sustainability. The Bank has never granted as much credit for housing purchases as in 2020, with favourable terms and good service driving the Bank’s growing market share in housing loans.
The report covers the Bank’s sustainability platform in detail, and its impact on the environment and society. The ESG section of the report is prepared in accordance with the GRI Standards: Core option and it also functions as a Communication of Progress Report to the UN Global Compact. Among the issues presented in the report are responsible investment and green finance, equality, our carbon footprint, and partnership and support for the community.
The Bank has also published a Pillar III Risk Report, available under the chapter on risk management.
