Gróa Helga Eggertsdóttir has been hired as Head of Landsbankinn’s Customer Service Centre.
Gróa holds a B.Sc. in engineering from the University of Iceland and a master’s degree in engineering from DTU, specialising in project management. She also holds an MBA from Reykjavík University.
Gróa was previously head of Nova’s technical services. Before that, she was managing director of Registers Iceland’s service centre and headed up N1’s card department. She began her career with Vodafone, where her positions included head of user systems in the UT division and head of customer services.
Both private individuals and companies who bank with Landsbankinn receive varied services and advice that our Customer Service Centre provides over the phone, email and web chat. The Customer Service Centre has work centres in Reykjavík and Akureyri, as well as staff located in Ísafjörður and Thorlákshöfn.