This contextual function button can be found throughout online banking; the three horizontal lines are its symbol. Clicking on the button reveals certain functions available from the current location.

Yes, it works very well on tablets and smart phones. That being said, Landsbankinn’s app is the best choice for smart phones. L.is works on phones that do not run on iOS (iPhone) or Android operating systems.

Customers aged 9 years and older can get access to both online banking and Landsbankinn’s app. Access to online banking can be applied for at any Landsbankinn branch, provided the application is signed by a parent or legal guardian.

Landsbankinn's security system provides you with maximum safety, enhances the user experience and decreases the likelihood of fraud and other misuse. The security system learns to recognise user behaviour and asks for confirmation of identification, for example, in the form of a security question or phone call from the system in the case of unusual transactions. As a rule, the user is unaware of the system's workings.

If we need to verify your identity, you may receive an automated telephone call. Provide a number where you can be reached while you are using online banking. If you need to register a phone number or have changed your phone number, update it at any time under Settings in online banking or the app. You can also contact the Customer Service Centre for help.

If your user name and password are stolen, the thief will have to respond correctly to your security questions or to a phone call to one of the phone numbers you provided before obtaining access to online banking or concluding any transactions.

If the user cannot provide this information, or if he/she cannot be reached by telephone, access will be suspended.

These additional measures allow us to maximise your security in online banking while also boosting the user experience.